Our Price Match Guarantee: Get the Best Deal on Flooring!
We’re committed to giving you the best price on your new flooring. If you find the exact same flooring product advertised for less by another legitimate South African retailer, we’ll match it under these conditions:
How Our Price Match Works:
Exact Same Product:Β The product must be identical to ours (same brand, model, colour, size, construction). We’ll determine if products are truly identical.
Proof of Lower Price:Β We require a valid, written quote from a VAT-registered South African flooring retailer, dated within the last 7 days, clearly showing their business details and the identical product.
Product Price Only:Β We only match the product’s price. This excludes any other accessories, transport costs, or bundled deals from the competitor’s quote.
Minimum Quantity:Β To avoid matching clearance of small or end-of-batch stock, price matches apply only to quantities ofΒ 20mΒ² or moreΒ of the identical product.
Stock Availability:Β All price matches are subject to current stock availability.
Verification:Β We reserve the right to verify the competitor’s advertised price and the legitimacy of their quote and business.
Exclusions:Β This guarantee excludes clearance, liquidation, discontinued items, used products, bundle deals, wholesale prices and misprints.
Right to Refuse:Β We reserve the right to refuse any price match request that doesn’t meet our terms, or if the competitor’s price is below our cost price for the product.
How to Request a Price Match:
To submit your price match request, please visit our Help Centre or our Contact Us page and fill out the online form with all the necessary details and your proof of a lower price.