Cookie Policy for Flooringstore.co.za
Effective Date: 01 October 2025
This Cookie Policy explains how Carpet Boutique (Pty) Ltd, trading as Flooringstore.co.za ("we," "us," or "our"), uses cookies and similar technologies on our website, www.flooringstore.co.za (the "Website").
By using our Website, you agree to our use of cookies in accordance with this policy and our Privacy Policy.
- What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
- How We Use Cookies
We use cookies for various purposes, including:
- Essential Cookies (Strictly Necessary): These cookies are essential for the Website to function correctly. They enable you to navigate the site, add items to your cart, and proceed through the checkout process. Without these cookies, essential services would not be provided.
- Examples relevant to WooCommerce: Cookies that manage the shopping cart, user login sessions, and security.
- Performance Cookies (Analytics): These cookies collect information about how visitors use our Website, such as which pages visitors go to most often and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our Website works.
- Examples: Google Analytics cookies that track website traffic and user behaviour.
- Functional Cookies: These cookies allow our Website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features.
- Examples relevant to WooCommerce: Cookies that remember your login details, items in your wishlist, or specific product display preferences.
- Marketing/Targeting Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. These are typically placed by advertising networks on our behalf with our permission.
- Examples: Cookies used for remarketing campaigns, tracking ad performance, or displaying personalized product recommendations based on your browsing history.
- Cookies We Use
Based on typical WordPress/WooCommerce setups, here are some common types of cookies we might use:
- woocommerce_cart_hash: Essential for tracking the contents of your shopping cart.
- woocommerce_items_in_cart: Essential for displaying the number of items in your cart.
- wp_woocommerce_session_: Essential for maintaining your session on the site, especially if you are logged in or have items in your cart.
- wordpress_logged_in_: Essential for remembering if you are logged into your WordPress account.
- wordpress_sec_[hash] and wordpress_logged_in_[hash]: Essential security cookies related to your login session.
- comment_author_ and comment_author_url_: Functional cookies that remember your details if you leave comments.
- wp-settings-[UID]: Functional cookies used to customize your view of the WordPress admin interface (less relevant for customers, but used by site administrators).
- _ga, _gid, _gat (Google Analytics): Performance cookies to track website usage and analytics.
(Note: This is a representative list. The exact cookies used may vary based on your WordPress theme, plugins, and chosen integrations.)
- Managing Your Cookie Preferences
- Browser Settings: Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Help," "Tools," or "Edit" menu.
- You can block cookies entirely.
- You can delete cookies that have already been set.
- You can set your browser to notify you when a cookie is issued.
- Please note that if you block or delete cookies, some parts of our Website may not function properly, and you may lose some saved information, such as login details or cart contents.
- Cookie Consent Banner: When you first visit our Website, you will typically see a cookie consent banner. This banner allows you to accept all cookies or manage your preferences for different categories of cookies. Your preferences will be remembered for future visits.
- Third-Party Cookies
We may also use third-party cookies, for example, from our analytics provider (like Google Analytics) or for marketing and advertising purposes. These third parties have their own privacy and cookie policies.
- Changes to This Cookie Policy
We may update this Cookie Policy from time to time. We will post any changes on this page and update the "Effective Date." We encourage you to review this Policy periodically.
- Contact Us
If you have any questions about this Cookie Policy, please contact us at:
- Email: (for formal and legal correspondence only)
- For all other support queries, please use the Contact Form on our website or your Customer Dashboard.